How it works
Pricing
FAQ
PATIENT RECALL FOR MED SPAS
Patient recall for med spas, run on treatment cycles.
Rebook Repeat watches every patient’s treatment clock, contacts the ones who are due, answers their replies by text, and books them into your calendar. Your front desk sees every conversation. You see the recovered revenue.
Month-to-month · No setup fee · No per-text fees
app.rebookrepeat.com
Willow Creek Med Spa
Sample data
Due & Overdue
Conversations
Revenue
Treatment Clocks
$4,375
RECOVERED THIS MONTH
7
REBOOKINGS THIS MONTH
11
DUE OR OVERDUE NOW
PATIENT
TREATMENT
CYCLE POSITION
STATUS
Amanda Cole
Tox
Day 94 of ~90
Needs human
Priya Nair
Tox
Day 93 of ~90
Booked
Jessica Tran
Tox
Day 89 of ~90
Replied
Emily Brooks
Filler
Day 269 of ~270
Texted
Sample data — your live data appears here after import.
Text · Amanda Cole
Hi Amanda — you’re due for your next tox treatment. Want us to book you in?
Yes please — can I do Thursday?
✓ Booked — Thu 10:30 AM
RECOVERED THIS MONTH
$4,375
↑ 7 rebookings
Willow Creek Med Spa · sample data
65%
→
73%
AmSpa’s benchmark repeat-patient rate rose from about 65% to about 73% between 2022 and 2024 (AmSpa benchmark).
$536
The average med spa visit is about $536 (IAPAM, via vendor).
THE PROBLEM
Recall belongs to no one.
Treatments run on biological clocks. A neuromodulator wears off at roughly 90 days, so patients return three to four times a year. Filler lasts 6–12 months. Laser hair removal takes a series of 6–8 sessions spaced weeks apart. When nobody contacts a patient at her wear-off window, she does not wait — she books with whoever ranks first on Google.
Today, recall belongs to no one. The front desk exports a spreadsheet when it is slow, sends a generic blast, or does nothing.
HOW IT WORKS
Set it up once. It runs every morning.
3
Outreach
Due patients get a text from your practice number. Replies are answered, common questions handled, and appointments booked through your booking link. Anything sensitive goes straight to your front desk.
Automatic, with your staff on handoff
Hi Priya — you’re due this week for tox. You can book anytime through your link.
Booked for Friday ✓
Replied
Booked
1
Import
You export your appointment history once (CSV from Vagaro, Square, Mangomint, or Fresha). We clean it and map your treatment names to standard cycles.
You: 20 minutes, once
2
Due list
Every morning the system builds your due & overdue list from treatment-cycle rules: who is due this week, who is overdue, and which unsold consultations are still open.
Automatic
4
Report
A monthly report shows rebookings and recovered dollars by treatment, with the message log behind every number.
You read it; it takes five minutes
Treatment clocks
Tox
~90 days
Filler
~270 days
Laser
~35 days
Microneedling
~42 days
Consult follow-up
~21 days
Set per practice. Editable anytime.
Texting compliance
Opt-outs are honored automatically and permanently. A patient who replies STOP is never texted again.
GETTING STARTED
What we need from you
Four fields per patient. Nothing else.
Patient name
So messages address the right person
Mobile phone
Texting is the channel; landlines are filtered out before any send
Treatment
Determines which clock applies
Treatment date
Starts the clock
We do not collect or store chart notes, clinical findings, photos, or payment information.
COMPLIANCE & YOUR DATA
Texting, compliance, and your data
✓
Opt-outs are honored automatically and permanently. A patient who replies STOP is never texted again.
✓
Every message, in and out, is logged and visible to your practice at any time. Nothing is sent that you cannot read later.
✓
Conversations that need a human are handed to your front desk with the full thread attached.
✓
Your patient list is yours. It is never shared, pooled, or used for any other practice.
PRICING
Simple, published pricing.
Rebook Repeat
Patient recall, run on treatment cycles
$199
/month
per location
INCLUDED
✓
Daily due & overdue list
✓
Treatment-cycle rules for tox, filler, laser, and microneedling
✓
Two-way texting with booking
✓
Unsold-consultation follow-up track
✓
Conversation log
✓
Monthly revenue report
✓
Opt-out handling
NOT INCLUDED
—
Your booking platform (you keep Vagaro, Square, or Mangomint)
—
Advertising
—
A replacement phone system
Terms —
Month-to-month. No setup fee. Cancel from your account page; service stops at the end of the paid month. No per-text fees.
FAQ
Questions
Does this replace our booking platform?
−
No. Rebook Repeat replaces the spreadsheet-and-memory recall process. Your booking platform still holds your calendar and takes the booking.
What if it does not recover enough bookings?
+
Who is actually texting our patients?
+
What do you need from us to start?
+
Is our patient data used to train anything?
+
Patient recall for med spas, run on treatment cycles.
One CSV export, your booking link, approval of the message templates, and one named person at the front desk for handoffs.
Rebook Repeat
.
patient recall for medical practices.
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