Define the audience
Agree what counts as lapsed for the service and exclude active or already booked customers.
How it works →REBOOK REPEAT · FICTIONAL TESTING ONLY
Give lapsed customers a considered way back.
A proposed workflow for former customers with current permission to hear from the business. A past purchase alone does not establish permission for a new campaign.
Real uploads, messaging, launch and trial remain locked.
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Customer Reactivation — the proposed workflow.
Explore the proposed service. The current application supports fictional workflow testing; real uploads, messaging, launch, and the trial remain locked.
Check permission
Review the consent purpose, source, timestamp, and opt-out history.
How it works →Keep contact measured
Use approved frequency and sending-hour limits. Do not repeatedly contact an unresponsive customer.
How it works →Review the offer
The business approves the wording and any actual offer before sending.
How it works →Hold on replies
Staff take over when a customer responds. Sensitive or uncertain questions stay with the business.
How it works →Measure carefully
Keep replies, booking requests, confirmed visits, and collected revenue separate.
How it works →Explore the current build.
Business setup, privacy review, exact campaign approval and the fictional workflow are available to explore. Live service remains locked.
Build readiness register →